UniFi details
Hardware specs
- WIFI access points: UAP-AC-IW
- POE Router: Unifi Dream Machine
- 8port POE switch:USW-Lite-8-POE (52W)
Scope of standard onsite-setup service
- install WIFI access point & POE
- setup of desired WIFI name & password
- setup of guest WIFI for security
- setup of cloud remote support service
Warranty
1 year product & service warranty. Within this period, onsite replacement of defected hardware.
Does not include the following scope
- cabling management.
- identification & labelling of data cables not related for WIFI setup.
- connection of printer & other appliances.
Terms and conditions
Service Agreement
This agreement outlines the terms and conditions for the provision of home wireless network services by WIFIPRO.sg to residential customers in Singapore.
Service Description
WIFIPRO.sg will design, install, and configure a TP-Link Omada Mesh Wi-Fi System tailored to the customer's needs and property layout.
- cabling management.
- identification & labelling of data cables not related for WIFI setup.
- connection of printer & other appliances.
Customer Responsibilities
The customer shall provide access to the premises for installation and maintenance purposes.
The customer is responsible for ensuring a stable internet connection for the wireless network.
Installation and Setup
WIFIPRO.sg will perform a professional installation of the wireless network equipment and configure the network settings according to the customer's requirements.
Any additional cabling or infrastructure work required will be quoted separately and subject to the customer's approval.
Service Fees and Payment
The customer shall pay the agreed-upon service fees as per the chosen wireless solution package.
Payment is due upon completion of the installation and setup process.
Warranty and Support
WIFIPRO.sg provides a one-year warranty on all hardware components and workmanship.
Remote support services are included during the warranty period for troubleshooting and maintenance.
On-site support may be subject to additional charges.
Limitations of Liability
WIFIPRO.sg shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the wireless network services.
The liability of WIFIPRO.sg shall be limited to the amount paid by the customer for the services.
Termination
Either party may terminate this agreement by providing 30 days' written notice.
In the event of termination, the customer shall pay all outstanding fees and charges up to the termination date.
Governing Law
This agreement shall be governed by and construed in accordance with the laws of Singapore.